How will my order be shipped?
Unless expedited shipping is requested we ship all orders FedEx Ground to the lower 48 states and USPS Priority mail to Alaska and Hawaii. Expedited shipping (FedEx Next Day Air, Second Day Air, and 3 Day Express) is available upon request.
When will I receive my order?
Orders received before 2:00pm (PT) will ship the same day (weather and holiday exceptions). Customers in Oregon and Washington receive delivery the next business day. The majority of California, Idaho, Utah, and Nevada shipments receive a two-day delivery. Delivery times will vary depending on your shipping address. Please refer to the Time in Transit map below for estimated days in transit for your order.
What are your shipping and handling charges?
There are no handling charges; we charge flat-rate shipping for FedEx ground to the lower 48 states based on your order total, with two exceptions that qualify for FREE shipping.
Can I get my order faster?
Yes, FedEx Next day air, Second Day Air, and 3-Day express are available, billed at cost. Please select expedited shipping when you place your order.
Special Policies for our Alaska & Hawaii Customers
Orders to Hawaii and Alaska are sent by Priority Mail. We make every effort to get your order out the same day it is received, but occasionally it will ship the next day. Our shipping department excels at fitting great quantity into the smallest and most economical packaging. The cost to you is the actual shipping charge less a shipping credit of $2.50 for every $100 purchased.
Drop Ship – why an additional charge of $3.85 to orders shipped directly to patients?
FedEx adds a surcharge of $3.85 to every residential delivery so it is simply policy to apply this add-on to all Drop Ships.
Residential vs Business Delivery Address
For every delivery made to a residential address People’s Herbs incurs and absorbs a $3.85 FedEx surcharge. If you are able to receive your delivery to a business address it will help lower our company’s shipping costs and benefits us all. Thank you.
Distributor and Special Pricing Accounts
Distributor and special pricing account orders are not eligible for any of the above specials on shipping. A flat-rate of $8.50 applies to all orders.